"If people LIKE you, they'll see the BEST in you. If they DON'T they'll tend to see the WORST."
How to Connect in Healthcare in 90 Seconds or Less
will result in...Increased patient satisfactionStrengthend co-worker relationshipsImproved customer serviceRaises in productivity & fun at work
In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.
In How to Connect in Healthcare...in 90 seconds or less, Nick Boothman uses real world healthcare scenarios to demonstrate the importance of building a trusting relationship with those we serve.
This engaging and motivational video will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.
How to Connect in Healthcare will teach viewers how to:Choose the right ATTITUDE -
...be welcoming, empathetic, curious and resourcefulSend the right SIGNALS -
...with your face, body and voice.
Get them TALKING -
...investing in listening pays off in trust.
Healthcare Customer Service Video Training Package Includes:
1 How to Connect in Healthcare video
1 52 Page leader's guide
10 How to Connect in Healthcare Reminder Cards
1 PowerPoint Presentation